THE OSMOSE® LIFETIME RESIDENTIAL & AGRICULTURAL
Original consumer purchases or "first-owners" of specific Osmose® brand wood products are eligible for a LIFETIME LIMITED WARRANTY. Under the terms of this warranty, Osmose will replace any of its labeled or stamped Above Ground (.25 pcf*) or Ground Contact (.40 pcf*) Osmose brand wood products used in, or in conjunction with, residential or agricultural applications should those Osmose brand wood products structurally fail in service due to rot, fungal decay or termite attack.
To qualify for the Osmose LIFETIME RESIDENTIAL & AGRICULTURAL LIMITED WARRANTY, you must be the owner-of-record of the property at the time Osmose brand wood products are installed. Or, if the warranted wood was installed by a builder-contractor-owner, "first-owner" means the owner-of-record first acquiring the property from the builder-contractor-owner. The Osmose warranty is not transferable from the first-owner to subsequent owners of the property.
TO IDENTIFY AN OSMOSE BRAND WOOD PRODUCT, LOOK FOR THE OSMOSE END TAG OR INK STAMP
It's easy to identify warranted Osmose brand wood products. Simply look
for the MicroPro Smart Sense plastic end tag on each piece of Osmose brand
wood. Make sure you receive and retain the Osmose proof-of-purchase certificate
or end tag as well as the original purchase invoice from your dealer or
contractor. In the event of a claim, it will be necessary to present this
WHAT THE WARRANTY COVERS
The Osmose Lifetime Limited Warranty covers Osmose brand wood products only from the date of purchase by the first-owner against structure failure caused by fungal decay or termites. The terms, "rot" and "fungal decay," as used in this warranty mean attack by wood-destroying fungi that disintegrate the wood cell walls, but exclude soft rot fungi associated with the "weathering" of wood. "Weathering" of wood is not decay, fungal decay or rot of any type or definition. The obligation of Osmose under the terms of this warranty is limited to replacement of structurally failed Osmose brand wood products only.
The warranty extends only to Osmose brand wood products treated to ABOVE GROUND (.25 pcf) or GROUND CONTACT (.40 pcf) preservative retention levels and used in residential or agricultural applications allowed by this Warranty.
Osmose is not responsible for any damage to Osmose brand wood products used in commercial or industrial structures, wood foundation systems, wood exposed to salt water or any cause other than fungal decay or termite damage. This warranty does not cover building poles or building timbers in structural applications, commercial vineyard stakes, lattice, or peeler core landscape timbers.
Osmose is not responsible for any application of Osmose brand wood products other than that specified under the appropriate usage as noted on the ink stamp and/or end tag attached to the piece.
Osmose is not responsible for damage to Osmose brand wood products caused by the "weathering" of wood, including but not limited to raised grain, splitting, checking, twisting, warping, shrinkage, swelling or any other physical property of the wood.
Osmose is not responsible for any costs associated with removal of damaged wood product(s) or delivery or installation of the replacement Osmose brand wood product(s.)
Osmose is not responsible for any incidental or consequential damages claimed to be a result of damaged or undamaged Osmose brand wood products.
HOW TO MAKE CLAIMS
To make a claim under the terms of this warranty, send a photograph and description of the damage along with the Osmose proof-of-purchase certificate and/or the Osmose end tag plus a copy of your original purchase invoice to:
OSMOSE WOOD PRESERVING, INC.
ATTN: CONUSMER AFFAIRS
P.O. DRAWER O
GRIFFIN, GEORGIA 30224-0249
Osmose will, within sixty (60) days from the date of notice of your claim, and upon receipt of the proper documentation, make arrangements to exchange the damaged wood product(s) for the new Osmose brand wood products. Osmose reserves the right to have a representative inspect all wood which is claimed to be damaged. NOTE: The obligation of Osmose Wood Preserving, Inc. under the terms of this Warranty is limited to replacement of damaged lumber only. Osmose makes no other warranties, express or implied, fitness for a particular purpose or otherwise. Nothing in this warranty shall affect the duration of implied warranties beyond their customary duration, or create additional implied warranties.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*Oxide retention: pounds per cubic foot - Osmose brand CCA-C 100% oxide preservative
NOTE: Warranty is valid only in continental United States and Alaska.
©1996 Osmose Wood Preserving, Inc.